Shipping Policy
At Zenith Crafts, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how we handle your orders.
1. Order Processing Time
All orders are processed within 1-2 business days (Monday to Friday), excluding weekends and public holidays. Orders placed after 3 PM PKT or on weekends/holidays will be processed the next business day.
2. Shipping Methods & Delivery Time
We offer reliable shipping through trusted local and international courier services. Delivery times vary depending on your location and the shipping method selected at checkout:
- Within Pakistan: Typically 3-7 business days
Please note that delivery times are estimates and may be affected by factors beyond our control such as customs clearance, weather delays, or courier service disruptions.
3. Shipping Charges
Shipping costs are calculated at checkout based on your order size, weight, and delivery address. Occasionally, we offer free shipping promotions; these will be clearly stated during checkout.
4. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing your tracking number and courier details so you can monitor your package's journey.
5. Shipping Address
Please ensure that you provide a complete and accurate shipping address at checkout. Zenith Crafts is not responsible for delays or delivery failures caused by incorrect or incomplete addresses..
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at zenithcraftspk@gmail.com or +92 3199636614. We will work with the courier to resolve the issue and assist you as best as possible.
7. Contact Us
For any questions regarding shipping, please contact our customer support team:
- Email: zenithcraftspk@gmail.com
- Phone: +92 3199636614
Last updated: 10/08/2025